HomeTerms of Use

Section 1 – Overview

Who we are

This website is operated by Ambassador Commerce Limited. Throughout the site, the terms “we”, “us” and “our” refer to Ambassador Commerce Limited. We are registered in England and Wales under company number 11312883 and have our registered office at 150 Aldersgate Street, London, United Kingdom EC1A 4AB. Our VAT number is 297 5328 56

By using our site you accept these terms

We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site you engage in our “service” and agree to be bound by and comply with the following terms and conditions (“Website Terms of Use”, “Terms”), including those additional terms and conditions and policies referenced herein and/or made available by hyperlink. These Website Terms of Use apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to these Website Terms of Use, then you may not access the website or use any services.

We may make changes to the site and/or these terms

We may update and change our site from time to time to reflect changes to our products, our users’ needs and our business priorities. Any new features or tools which are added to the site shall also be subject to these Website Terms of Use. You can review the most current version of the Website Terms of Use at any time by accessing this page. We reserve the right to update, change or replace any part of these Website Terms of Use from time to time by posting updates and/or changes to our website. It is your responsibility to check this page every time you use our site. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

We may suspend or withdraw our site

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these Website Terms of Use and other applicable terms and conditions, and that they comply with them.

Our site is hosted by xneelo.

Our site is hosted on xneelo. They provide us with the online e-commerce platform that allows us to sell our products and provide our services to you.

Section 2 – Online store terms

You must be the age of majority / the age of legal capacity

By agreeing to these Website Terms of Use, you confirm that you are at least the age of majority and/or the age of legal capacity in your country, state or province of residence, or that you are the age of majority and/or age of legal capacity in your country, state or province of residence and you have given us your consent to allow any of your minor dependents and/or children to use this site.

You must keep your account details safe

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Website Terms of Use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us. Please see our contact details below.

How you may use material on our site

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors. You must not use any part of the content on our site for any illegal or unauthorised purpose nor may you, in the use of the site, violate any laws in your jurisdiction (including but not limited to copyright laws).

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Section 3 – Accuracy, completeness and timeliness of information

Inaccuracy of information

Information on this site is posted in good faith and updated regularly. However, occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We are not responsible if information made available on this site is not accurate, complete or current. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information if any information on the site is inaccurate at any time without prior notice (including after you have submitted your order), but we undertake no obligation to update, amend or clarify information on the site except as required by law.

Reliance on information at your own risk

The material on this site is provided for general information only and should not be relied upon as advice or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

No specified update or refresh date should be taken to indicate that all information on the site has been modified or updated.

Section 4 – Optional third party tools and resources

We may provide you with access to third-party tools or resources through this site over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools and resources “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools or resources .

Any use by you of optional tools or resources offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools and resources are provided by the relevant third-party provider(s).

We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall be subject to these Website Terms of Use.

Section 5 – Third-party links

Third-party links on this site may direct you to third-party websites that are not affiliated with us. These links are provided for information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We have no control over the content or accuracy of those sites and are not responsible for examining or evaluating their content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

Section 6 – User comments, feedback and other submissions

This website may include information and materials uploaded by other users of the site, including to bulletin boards and chat rooms. This information and these materials have not been verified or approved by us. The views expressed by other users on our site do not represent our views or values. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion is unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Website Terms of Use.

Rights you are giving us to use material you upload or send to us

If, at our request, you upload content to our site or send certain specific submissions (for example contest entries, which will be subject to separate terms and conditions) or, without a request from us, you upload content to our site or send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, store, edit, copy, reproduce, display, publish, distribute, translate, prepare derivative works from and otherwise use in any medium any comments that you upload to our site or send to us. You grant us a perpetual, worldwide, non-exclusive, royalty-free, transferable, sub-licensable licence to use your comments for such purposes. We are and shall be under no obligation (1) to maintain any comments in confidence (other than as set out in our Privacy Policy); (2) to pay compensation for any comments; or (3) to respond to any comments.

Uploading content to our site

You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy or other personal or proprietary right. You further agree that your comments will not contain defamatory or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the site or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

Section 7 – Personal information

Your submission of any personal information to us through or in connection with the site is governed by our Privacy Policy.

Section 8 – Prohibited uses

Prohibited uses

In addition to other prohibitions set forth in these Website Terms of Use, you are prohibited from using the site or its content or attempting to use the site or its content: (a) for any unlawful or fraudulent purpose, or in a way that has any unlawful or fraudulent purpose or effect; (b) to solicit others to perform or participate in any unlawful or fraudulent acts; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on without limitation gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (e) to submit false or misleading information; (f) to upload or transmit data or material that contains viruses, trojans, worms, or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the site or of any related website, other websites, or the Internet; (g) to collect or track the personal information of others; (h) to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotion material or any other form of similar solicitation (spam); (i) to phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to attack via a denial-of-service attack or a distributed denial-of service attack, interfere with or circumvent the security features of the site or any related website, other websites, or the Internet. Your right to use our site will cease immediately if your use of the site or any related website amounts to a prohibited use under this Section 8.


You warrant that your use of the site and its content will comply with the requirements set out in this clause 8, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

Section 9 – Disclaimer of warranties; limitation of liability

Due to the nature of electronic distribution via the Internet, we do not guarantee, represent or warrant that your use of our site will be uninterrupted, timely, secure or error-free. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software. We also do not warrant that any results that may be obtained from the use of the site will be accurate or reliable.

You agree that from time to time we may remove the site for indefinite periods of time or cancel the site at any time, without notice to you.

You expressly agree that your use of, or inability to use, the site is at your sole risk. The site is provided on an ‘as is’, ‘with all faults’ and ‘as available’ basis. So far as lawfully possible, and other than as specifically provided in our Terms of Sale in relation to products purchased or otherwise obtained through the site, we do not give any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of satisfactory quality, fitness for a particular purpose, durability, title, and non-infringement.

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

Section 10 – Severability

In the event that any provision of these Website Terms of Use is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Website Terms of Use. Such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 11 – Which country’s laws apply to any disputes

These Terms of Use, their subject matter and their formation shall be governed by and construed in accordance with English law. If you live in the EU, you can bring legal proceedings in respect of the products in the country where you live.

Section 12 – Our trade marks are registered

The following trade marks are UK registered trade marks of Libstar Operations (Pty) Limited, the parent company of Ambassador Commerce Limited:

  • 3236268
  • UK00003268630
  • UK00003268633
  • UK00003268636
  • UK00003268944
  • UK00003268957
  • UK00003270259
  • UK00003302555

You are not permitted to use them without our approval.

Section 13 – Contact information

Questions about our site or these Website Terms of Use should be sent to us at info@ambassador.com